Sound Relief Tinnitus & Hearing Center – Scottsdale

Name: Scottsdale, Arizona
Price range: $$$

sound relief tinnitus and hearing center scottsdale arizona

If you live in or around Scottsdale or Phoenix with tinnitus, decreased sound tolerance (hyperacusis, misophonia, or phonophobia), or diminished hearing, you are not alone. These issues put a strain on your quality of life and leave you feeling agitated. At Sound Relief Tinnitus and Hearing Center Scottsdale, we will provide you with the help you need and the relief you deserve.

Helping people with tinnitus has always been our primary focus. When we opened Sound Relief in 2011, our mission was – and continues to be – simple. Eradicate the misconception that nothing can be done to treat tinnitus and help as many people as possible. Almost 10 years later and nearly 10,000 patients helped, Sound Relief has become a beacon of hope for people across the United States who cannot find relief elsewhere. Our first clinic in Arizona is in this Scottsdale location, and the reception was incredible. Our vast collective experience from primarily working with tinnitus sufferers combined with Dr. Julie’s leadership and our expertise utilizing Tinnitus Retraining Therapy (TRT) allows us effectively treat even the most complex cases.

We also specialize in hyperacusis – also known as sound sensitivity or decreased sound tolerance. Treatment for hyperacusis and tinnitus are very similar, and our experience lends itself to very successful outcomes with our patients.

Of course, as audiologists, we also help many people with diminished hearing as their primary concern. Since all of our providers are Doctors of Audiology, patients can count on exceptional, personalized care, without exception.

Whatever your issues with sound, Sound Relief Scottsdale is here to help!

9465 E Ironwood Square Dr #102
Scottsdale, AZ 85258
(480) 751-4200
Fax: (480) 656-6211
Hours of Operation:
Monday – Thursday: 8:30 am – 5:00 pm
Friday: 8:30 am – 1:00 pm

read our patient reviews virtual office tour

Visit our other locations

Mesa

4824 East Baseline Rd #102, Mesa

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Peoria

16155 N. 83rd Avenue #101, Peoria

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Highlands Ranch

200 Plaza Drive #110, Highlands Ranch

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Your Scottsdale Audiologists

Dr. Madison Brown, Au.D., FAAA, CH-TM

Dr. Madison Brown attended Utah State University, where she earned her undergraduate degree as well as her Doctorate of Audiology (Au.D.). She began her career path not knowing the magnitude of challenges people experience with hearing healthcare. Her focus is to empower individuals to find hope and restore parts of their lives that have been affected by hearing and tinnitus. She is delighted to be a part of the Sound Relief team, where people come first, and innovation is prioritized to provide solutions and hope for all patients who walk through the door.

Through drastically improving her own quality of life by making incremental changes and trusting the process, her passion was ignited to help others on their journey toward better overall health. She understands the importance of providing individualized education, planning, tools, and support. She believes that joy, peace, and improvement are possible for all who are willing and ready to embark on the journey.

Madison enjoys spending time with her family and supporting her two children. She loves activities that involve body movement or being in the Arizona sunshine. In her spare time, you’ll find her on the golf course or relaxing at home.

Dr. Kelly Hanscom, Au.D., FAAA, CH-TM

Originally from Maryland, Kelly Hanscom earned her Bachelor’s of Hearing and Speech Sciences and Doctorate of Audiology (Au.D) from the University of Maryland.

Early in her Audiology career, she had a special interest in traumatic brain injuries, auditory processing disorders, and tinnitus. For the past six years, she has had the privilege of working with active military and Veterans. Her experience as a tinnitus specialist has taught her the importance of treating the whole person, and she looks forward to bringing the same individualized, high-level care to Sound Relief Tinnitus & Hearing Center. Dr. Kelly Hanscom sees patients at the both Peoria and Scottsdale offices.

Dr. Hanscom lives in Scottsdale, AZ, with her border collie mix, Norman. She enjoys hiking, skiing, reading, and attending comedy shows in her free time.

Franchesca Zavala - Patient Care Coordinator

Originally from the sunny beaches of Orange County, California, Franchesca traded the coastline for the desert landscape of Scottsdale, Arizona in 2013. As a Patient Care Coordinator at Sound Relief Tinnitus & Hearing Center in Scottsdale, “I’m passionate about facilitating the journey to better hearing and tinnitus relief for our patients. In my role, I’ve found my calling as a Patient Care Coordinator. It’s incredibly rewarding to witness the positive impact our team makes on people’s lives.” Outside the office, Francesca indulges her creative side through baking and crafting delicious treats that bring joy to family and friends. When the sun sets, Franchesca finds a thrill in the chilling narratives of scary movies and the intriguing mysteries of true crime podcasts. These hobbies not only provide an escape but also fuel her fascination with storytelling in various forms.

Layla Fotouhi – Team Lead | Audiology Assistant

Layla Fotouhi joined our team as the Patient Care Coordinator of our Scottsdale office in May 2019 and is now an Audiology Assistant and Team Lead of our Arizona offices (Scottsdale, Mesa, and Peoria). She was born and raised in Milwaukee, WI. After moving to Arizona, she couldn’t get enough of the sun! Her background is in Cosmetology, and she was also a Certified Nursing Assistant. Fun fact: Layla placed in the Wisconsin State Pageant for National American Miss.

To advance her ability to help people, she has taken classes at Nova Southeastern University and has become a Certified Audiology Assistant. “I love seeing patients happy and making those connections that last!”

Outside of work, Layla loves playing with her pup, Paris, traveling, trying new restaurants, and hiking to catch sunrises and sunsets. Layla is always representing her hometown teams, the Packers, the Bucks, and the Brewers!

Tinnitus

If you experience a constant buzzing or ringing sound in your ears, it’s likely that you’re living with tinnitus. This phenomenon is characterized by the perception of sound when no external source for this sound is actually present. The severity of tinnitus varies from person to person, and we offer several treatment options to help alleviate your tinnitus symptoms. Tinnitus Retraining Therapy (TRT) treats both the symptoms and the source of tinnitus by utilizing sound therapy. Counseling, relaxation methods, hearing instruments, or a combination all of these are the tools we have found most effective for many tinnitus sufferers.

Hyperacusis

Hyperacusis can be described as an uncomfortable, heightened sensitivity to sound or decreased sound tolerance. If you live with this issue, everyday sounds such as doing the dishes, watching TV, or even a simple conversation, can be incredibly annoying or even cause pain. The severity of hyperacusis varies from patient to patient and can lead to migraines, ear pain, and daily discomfort. Take the first step towards relief and schedule an appointment at our Scottsdale hyperacusis center. We will evaluate your situation, answer your questions, and provide our treatment recommendation..

Hearing Tests and Evaluations

Have you noticed a change in the clarity of your hearing? If so, it is probably time to schedule a hearing test. This is a straightforward evaluation designed to provide your audiologist with crucial information about your hearing health. Hearing tests include a comprehensive review of your medical history, a thorough ear examination, and various tests to determine which frequencies you may struggle hearing or understanding.

Hearing Aids

Our audiologists have a plethora of hearing aid styles, technology levels, and manufacturers to choose from, and they will work with you to determine which device is perfect for you. Selecting the right hearing aid can be life-changing, but only if you get the right one. Another major component is being partnered with an audiologist you can trust to ensure your fit and programming is excellent. You will find that level of commitment and expertise here at Sound Relief.

Wax Removal

If you’re experiencing ear wax build-up, our highly-trained audiologists can help. The amount of time varies greatly depending on the amount of wax and ear anatomy so we highly recommend scheduling an appointment. We charge between $50 – $100 per ear for this service.

Patient Reviews

Excellent

4.9

Based on 137 reviews

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Daniel R.

Great company, friendly Audiologists and staff. Amazing care and diagnosis of my hwaring lose, more information than Ive had about it. I know they make a big part of their monay by selling hearing aids, I wasnt able to purchase through them but they were understanding and very clear on prices and their packages. Pleasure to have seen and done business with.

Response from the owner: Hi Daniel, thank you for your kind words! We're thrilled to hear that you had a positive experience with our audiologists and staff, and we appreciate your feedback.

Lisa K

Wonderful experience from the moment I called. Everyone here is great. I know they truly care about helping others by how they treat people. Thank you for changing my life ❤️.

Response from the owner: Hi Lisa, thank you so much for your heartfelt review! We're thrilled to hear about your wonderful experience and are grateful for your kind words about our team and their dedication.

Renee R.

Since I began wearing my devices, my tinnitus has barely been noticeable. My focus has improved and I do not have the anxiety about the ringing.I recommend the treatment to anyone whose life is altered by their tinnitus. *Adding to my review: It has been a year now wearing my devices and I have improved greatly in hearing and managing my tinnitus. I am planning to continue for the benefits and improvement.

Response from the owner: Renee, thank you for sharing your experience! We're thrilled to hear that your tinnitus has become less noticeable and that your overall focus and well-being have improved. It's wonderful to know that tinnitus treatment has had a positive impact on your life. We appreciate your recommendation and are dedicated to providing effective solutions for those who struggle with tinnitus. If you ever have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued relief and better days ahead!

Steve B.

Always professional. Great service!

Response from the owner: Thanks, Steve!

gil H.

My intent was to learn and hopefully get relief from my tinnitus. My experience with Dr Madison Brown was so much more than I expected. I am looking forward to our next meeting

Response from the owner: Hi Gil, thank you for sharing your positive experience with Dr. Brown. We're thrilled to hear that your visit exceeded expectations and we look forward to seeing you at your next appointment!

Tom J.

It’s always a wonderful experience whenever we go. The doctor and staff are very professional!

Response from the owner: That is great to hear! Thank you!

Nancy S.

Response from the owner: Thank you Nancy!

stacy M.

This has really helped with my tinnitus. Madison has been wonderful & great to work with.

Response from the owner: Thank you, Stacy! We're thrilled to hear that Dr. Brown has been so wonderful and that our service has helped you manage your tinnitus.

Richard M.

Dr. Kelly Hanscom was wonderful.

Response from the owner: Hi Richard, thank you for the review and your kind words about Dr. Hanscom!

Thomas G.

Response from the owner: Thank you Thomas.

Sharon W.

Extraordinarily great service. No problem seems too large to handle. Friendly-- Dr. Maddie listens and does her best to solvehearing loss issues. Support staff are superior and always ready to assist. This is a great office.

Response from the owner: Thank you Sharon for your wonderful feedback! We're thrilled to hear that Dr. Brown and our support staff provided you with exceptional service and attentive care.

Mark O.

Highly recommend. Professional, empathetic team.Front Desk was excellent (Francesca). Dr M listened well:), answered countless questions, was very knowledgeable, clear with her responses.I learned a lot and purchased a pair of hearing aids. So far they are working great.The facility was perfectly kept, very clean and sharp looking. They are moving somewhere nearby soon. I'm sure that location will be the same way.

Response from the owner: Hi Mark, thank you so much for your kind words! We're thrilled to hear about your positive experience with our team and that you're happy with your new hearing aids. We'll ensure our new location maintains the same high standards.

Frederick H.

Great service! Friendly professional. Dr Brown Rocks!! Went back for new hearing aids. Once again Dr Brown is beyond amazing. You need help with hearing loss, go see Dr Brown

Response from the owner: Frederick, thank you. Dr. Brown is an amazing audiologist!

William H.

Response from the owner: Thanks, William!

sue C.

It’s been three months since my first appointment with Sound Relief and I have been extremely happy with their service. They are very knowledgeable about their products and my needs. They have had my best interest in mind at all times and very professional to work with.

Response from the owner: Hi, Sue. Thank you so much for the review. We strive to provide excellent service and ensure each patient gets the services and products for their specific hearing needs. We look forward to seeing you again!

Allen W.

Exactly what I was looking for. Efficient evaluation and informative feedback

Response from the owner: Thank you, Allen!

larry K.

Response from the owner: Thanks, Larry!

Sheree D.

I have had such a great experience. It is wonderful how they treat you.

Response from the owner: Thank you, Sheree! We're so glad to hear that you had a great experience and felt well taken care of!

Geoffrey H.

First time experiencing Sound Relief. Nice to be greeted at the door by Franchesca receptionist. I was given a thorough hearing diagnostic test in an enclosed soundproof booth. Amazing. Small plugs were inserted in both right and left ears. You were instructed to push the button in your hand when hearing a full range of beeps. Dr. Madison Brown was professional, courteous, knowledgeable, and personable. I purchased the Oticon " Intense hearing aids. Everything was thoroughly explained. Tried the hearing aids on and was explained the full magnitude of the hearing aids. Plenty of parking outside .Communication before, during and after purchase was excellent. Telephoned and received answers to all my questions. Highly recommend this hearing aid specialist from a doctor of audiology.

Response from the owner: Hi Geoffrey, thank you for sharing your experience at Sound Relief! We're delighted that Franchesca and Dr. Brown provided excellent service, and we're glad you found the hearing test thorough. We're committed to delivering top-notch care and are grateful for your recommendation.

Linda R.

I had an appointment with Sound Relief in Scottsdale with Dr. Madison Brown. From my first conversation on the phone to make the appointment all the way through my consulation with Dr. Brown, the people there were professional, friendly and did a great job. I would highly recommend them if you are suffering from tinnitus.

Response from the owner: Hi Linda, we're thrilled to hear that Dr. Brown and our team at Sound Relief in Scottsdale were able to provide you with professional and friendly service from start to finish. It's great to know that we could meet your expectations and offer a positive experience. We truly appreciate your recommendation, and if you ever need further assistance with tinnitus or any other hearing concerns, please don't hesitate to reach out. Wishing you all the best!

John K.

Great experience get demo units and try it for a week or so big adjustment for me . John

Response from the owner: Thank you, John!

CareCredit

CareCredit®, a trusted financing partner of Sound Relief Hearing Center, offers a range of affordable plans for tinnitus treatment and hearing aids. You can also use CareCredit to cover items such as insurance deductibles or co-pays. Contact us or visit the CareCredit website for more information and to apply for this healthcare credit card.

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