Highlands Ranch, Colorado
Sound Relief Hearing Center – South Denver
200 Plaza Drive #110
Highlands Ranch, Colorado 80129
Our tinnitus and hearing clinic in Highlands Ranch, Colorado, is located 1/2 mile south of C-470 off Broadway.
Hours of Operation:
Monday – Thursday: 8:30 am – 5:00 pm
Friday: 8:30 am – 1:00 pm
Our Hearing Health Professionals
Dr. Julie Prutsman, Au.D.
Julie Prutsman, owner and founder of Sound Relief Hearing Center, is a third-generation hearing health professional. Her family entered the field of hearing health care in the 1950s. Julie earned her bachelor’s degree in biology from Marietta College (1996), her master’s degree in speech, language, and hearing sciences from the University of Colorado (1999), and her doctoral degree in audiology from the Pennsylvania College of Optometry’s School of Audiology (2003). Dr. Julie is a member of the Academy of Doctors of Audiology, American Academy of Audiology, International Hearing Society, and American Tinnitus Association.
Julie grew up in Highlands Ranch and graduated from Highlands Ranch High School. Her husband, Patrick, is the business manager for Sound Relief Hearing Center, and they have two wonderful children, Ethan and Hanna. In her free time, Julie loves to read, travel, ski, and spend time with family.
Dr. Thea Wickey, Au.D.
Thea is very passionate about audiology and helping patients achieve a better quality of life. Experiencing the challenges of severe hearing loss firsthand alongside her beloved grandfather, Dr. Thea was drawn to this field at a very young age. Dr. Thea received her bachelor’s degree in audiology and speech-language sciences from the University of Northern Colorado in 2007 and her doctoral degree in audiology from the University of Northern Colorado in 2011.
Outside of audiology, Dr. Thea enjoys spending time with her husband (Kyle), their two young children (Haakon and Annika), and their golden retriever (Rio). She also enjoys exercise, traveling, and cooking.
Dr. Jackie Smith, Au.D.
Jackie prides herself on providing excellent patient care and improving the quality of each patient’s life through better hearing and tinnitus relief. She graduated with her bachelor’s degree in Speech, Language, and Hearing Sciences from the University of Colorado and earned her Doctorate of Audiology at the University of Northern Colorado. Dr. Smith has worked in a variety of clinical settings including private practice, Ear Nose and Throat (ENT), and the Department of Veteran’s Affairs.
Dr. Jackie is a Colorado native and an avid hockey fan. She enjoys being a new mom to her son Will along with her husband Billy and beagle Madison.
Faith is our audiology assistant, and she works closely with Dr. Julie and her patients. Her background has mostly been in healthcare administration, ranging from urogynecology to dental and now audiology. Faith’s goal is to connect and build relationships with our patients and their families. She is a Colorado native who loves the sunshine here in our beautiful state, especially in the summer. In her spare time, she loves spending time with her kids, photography, gardening, refinishing old furniture (anything where she can be creative), hiking, and cooking.
“I love being a part of this practice, because I know firsthand that the group of professionals that I work with are making an honest, impactful, and magical difference in people’s lives. They are dedicated, caring people who truly love what they do. You could not find a better place to come to for your hearing loss and tinnitus needs.”
Cyndi has been the patient care coordinator for our Highlands Ranch office since January 2014. She moved here from southern California in 1994 with her husband and two sons. She loves spending time with her friends and her family, especially her nine-year-old grandson, and is very excited about her new granddaughter!
“My favorite part of the job is the people – I love our patients!”
Do you live with ringing, rushing, or buzzing in your ears? You are experiencing tinnitus, a condition characterized by an awareness of a sound not caused by an external noise. Although tinnitus will not trigger hearing loss, its presence may negatively affect your daily routine, your relationships, your career, and your ability to relax and enjoy life. Whether it lingers in the background or dominates your sense of hearing, tinnitus can disrupt your day and leave you feeling frustrated and exhausted. For help, contact the doctors of audiology at our Highlands Ranch location. We can evaluate the severity of your tinnitus, search for the cause, and recommend a personalized solution to treat your unique symptoms.
- Widex Zen Tinnitus Treatment
- Resound Linx2™ with Made-for-iPhone Tinnitus Relief App
- Oticon Tinnitus SoundSupport™
- Tinnitus Retraining Therapy (TRT)
If you schedule a hearing evaluation at our Highlands Ranch office, we will begin by asking you a few questions about your medical and hearing history. Next, the audiologist will use a lighted otoscope to inspect your outer ear and ear canal for any abnormalities. They will pay special attention to any malformations that could impact your hearing test results or require a visit to an ear, nose, and throat (ENT) doctor. After that, we will conduct a hearing test in a soundproof booth to determine which specific frequencies you struggle to hear.
During an audiometric exam, the audiologist will ask you a series of high-frequency and low-frequency words to determine how well you can understand speech over a short distance. In addition, we will give you several words to repeat back to us. The results of these simple tests will help us better understand your ability to hear and understand speech. In addition, we will explore whether or not hearing aids could help alleviate your symptoms.
Tympanometry tests the health of the middle ear and the mobility of the conduction bones and the eardrum (tympanic membrane). To accomplish this, the exam utilizes specialized equipment to produce variations in air pressure within the ear canal. Not technically a hearing exam, tympanometry measures energy transmission through the middle ear.
You can purchase hearing aids at hundreds of different places in Colorado, from online shops to membership-only warehouse clubs to the offices of audiologists and hearing aid specialists. So why should you purchase a hearing aid from Sound Relief Hearing Center? We offer professional hearing tests, decades of experience, and personalized treatments. Plus, we only offer the best hearing aids available, and we provide a variety of options designed to meet any budget. To ensure that your selected hearing aid produces great results, we can customize the device to suit your needs and preferences. Above all, we promise to make your experience memorable and to provide you with the greatest return on your investment in your hearing health.
Cerumen, more commonly known as ear wax, is a yellowish, wax-like substance secreted in the ear canal. It protects and cleans the skin of the ear canal and assists with lubrication. Plus, it can protect the ear from bacteria, fungi, insects, water, and other unwelcome matter. However, sometimes ears produce too much ear wax, and it may become impacted and press against the eardrum. This impaction can impair your ability to hear and produce general discomfort. For help, contact Sound Relief Hearing Center. We can use specific tools and techniques to safely remove the ear wax.